![]() On macOS: /Applications/Private Internet Access.appĬlick Browse, select the box next to the file or folder you want to add to the exceptions list and then select OK On Windows: C:\Program Files\Private Internet Access Type the file path, folder path or URL into the Text box and then click Add Exception. ![]() Open Avast Antivirus user interface and go to Menu > SettingsĮnsure the General tab is selected, then select ExceptionsĪdd an exception in one of the following ways: Applications/Private Internet Access.app/Contents/MacOS/pia-unbound Applications/Private Internet Access.app/Contents/MacOS/pia-wireguard-go **Please be aware that these steps may not line up with your specific version of antivirus software if this is the case, you may need to search online for steps that are a better match to your version.** File Exclusions: Windows:Ĭ:\Program Files\Private Internet Access\tap\win10Ĭ:\Program Files\Private Internet Access\tap\win7Ĭ:\Program Files\Private Internet Access\pia-client.exeĬ:\Program Files\Private Internet Access\pia-openvpn.exeĬ:\Program Files\Private Internet Access\pia-service.exeĬ:\Program Files\Private Internet Access\pia-support-tool.exeĬ:\Program Files\Private Internet Access\pia-wgservice.exeĬ:\Program Files\Private Internet Access\pia-unbound.exe To resolve this, please add the following exceptions below to your antivirus program: Antivirus protection software may sometimes interfere with the processes our VPN application requires to run correctly.
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